More than 15,000 people currently work in Disneyland Paris parks to run attractions, restaurants, shops, hotels, etc. Due to the park’s changing activity, planning is a strategic issue to ensure the best customer service while optimizing costs.
Disneyland’s management has chosen to automate part of this planning by customizing a well-known tool on the market and connecting it to artificial intelligence. The objective is to focus the planning teams’ job on anticipating needs, optimizing and advising the field teams.